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VZfit Support

Everything you need to know about VZfit!

Getting Started

  • Linking your username with vzfit.com
  • Required and Compatible Devices: Headsets, Sensors, Bikes and Accessories
  • Game crash/Insufficient Permissions banner after tutorial fix
  • Permission Guide and Fixes
  • Frequently Asked Questions
  • Information for Oculus Go Users
See all 8 articles

Hardware Devices

  • Connecting/Troubleshooting Devices and Sensors
  • Renpho Smart Bike Guide
  • How to make/share a video and send us device stats.
  • Cadence vs Speed sensor: How they work and when to use them
  • GATT server disconnection and what it means.
  • Button Controller Pairing
See all 7 articles

In Game Features

  • Authentic Mode, Cadence and Speed Explained
  • VZplay Games Instructions
  • What are VZcals?
  • Coins: what they do and how you can get them
  • Snapshots: taking and sharing your in-game photos
  • Why am I moving backwards?
See all 8 articles

Rides

  • Creating and riding custom rides
  • What to do if you aren't seeing Google Street View dots.
  • Locations with known issues
  • How to get latitude and longitude from Google Maps

Account

  • Profile Switching/Premium Membership Sharing
  • How to start or cancel your subscription

Options

  • VR Options: Rider View, Street View and VR Type
  • Steering in Game: Tilt, Lean and Auto
  • Trainer: How to use the in game personal trainer
  • Switching Between Standing and Biking Modes

Legal

  • VirZOOM Third-Party Software and Data Attribution
  • About VZfit (Software Licensing)
  • VirZOOM End User License Agreement
  • VirZOOM Code of Conduct
  • VirZOOM Privacy Policy

Copyright © VZFit . All Rights Reserved.