Knowledge Base

Options

• VR Options: Rider View, Street View and VR Type
• Steering in Game: Tilt, Lean and Auto
• Trainer: How to use the in game personal trainer
• Switching Between Standing and Biking Modes

Rides

• What to do if you aren't seeing Google Street View dots.
• Locations with known issues
• Creating custom rides
• How to get latitude and longitude from Google Maps

Getting Started

• Game crash/Insufficient Permissions banner after tutorial fix
• Required and Compatible Devices: Headsets, Sensors, Bikes and Accessories
• Insufficient Permission Fix
• Frequently Asked Questions
• Should I buy a 64GB or 256GB Quest 2?
• Information for Oculus Go Users

See all 9 articles

Hardware Devices

• Cadence vs Speed sensor: How they work and when to use them
• GATT server disconnection and what it means.
• Button Controller Pairing
• Sensor Connection Troubleshooting/Bike Can't Move in Rides
• Registering a VZfit Account
• Connecting/Troubleshooting Devices and Sensors

In Game Features

• What are VZcals?
• Coins: what they do and how you can get them
• Snapshots: taking and sharing your in-game photos
• Why am I moving backwards?
• Music settings
• Comfort Mode in VZfit

Account

• Premium Membership: How to share it
• How to start or cancel your subscription

Legal

• About VZfit (Software Licensing)
• VirZOOM End User License Agreement
• VirZOOM Code of Conduct
• VirZOOM Privacy Policy